Privacy Policy

Effective Date: August 6, 2026

This website, located at https://theelmestate.com/ (the “Site”), is owned and operated by G-4CE Chism House, LLC, a limited liability company doing business as The Elm Estate (“The Elm Estate,” “we,” “us,” or “our”). Protecting the privacy of our visitors is one of our main priorities. This Privacy Policy explains what information we collect, how we use it, and the choices you have. Our companion Terms of Service govern your broader use of the Site.

This Privacy Policy applies only to our online activities and to visitors of the Site regarding information they share with, or that is collected by, The Elm Estate through the Site. It does not apply to information collected offline or through channels other than the Site.

By using the Site, you consent to this Privacy Policy and agree to its terms.

Information We Collect

The personal information we ask you to provide, and why, will be made clear at the point we request it. In general:

  • If you contact us directly (by form, email, or phone), we may collect your name, email address, phone number, the contents of your message, any attachments you send, and any other information you choose to provide.
  • If you register for an account, we may collect your name, company name, address, email address, and phone number.

SMS / Text Message Communications

These SMS Terms are incorporated by reference into our Terms of Service and govern any text messages you receive from us.

When you contact us to inquire about touring, event planning, or booking a stay, and you opt in through our contact form or booking inquiry form, we collect your mobile number. By opting in, you agree to receive text messages from The Elm Estate related to your inquiry — including tour confirmations, appointment reminders, and replies to your questions. We do not send marketing or promotional text messages.

  • Message frequency varies.
  • Message and data rates may apply.
  • Consent to receive text messages is not a condition of doing business with us by any other means.
  • You must be 18 or older to opt in.
  • Carriers are not liable for delayed or undelivered messages.
  • Reply STOP at any time to opt out; you will receive one final confirmation message.
  • Reply HELP, email info@theelmestate.com, or call (775) 384-9081 for assistance.

We do not sell, rent, lease, or share your mobile number or SMS opt-in data with any third party or affiliate for marketing or promotional purposes. Your mobile number is shared only with the SMS platform provider we use to send messages on our behalf, solely for that purpose. We retain your mobile number only as long as needed to respond to your inquiry, or until you opt out — after which it is removed from active messaging lists within our platform’s standard retention window.

How We Use Your Information

We use the information we collect to:

  • provide, operate, and maintain the Site;
  • respond to your inquiries and communicate with you about touring, booking, and events;
  • improve, personalize, and analyze how visitors use the Site;
  • detect and prevent fraud; and
  • send you email updates, where you’ve separately opted in to receive them.

We do not use information collected through SMS opt-in for any purpose beyond responding to your inquiry.

Log Files and Cookies

Like most websites, we use log files and cookies to record standard visitor information (such as IP address, browser type, referring pages, and timestamps) for site analytics and administration. This information is not linked to anything personally identifiable. You can disable cookies at any time through your browser settings.

Advertising Partners and Third-Party Ad Networks

Third-party ad networks may use cookies, JavaScript, or web beacons in ads that appear on the Site. These technologies are controlled by the third party, not by The Elm Estate, and are used to measure ad performance and personalize content. We have no access to or control over these third-party cookies. Please consult each advertising partner’s own privacy policy for details on their practices and opt-out options.

California Privacy Rights (CCPA)

California residents have the right to request disclosure of the categories and specific personal data we’ve collected, to request deletion of that data, and to opt out of the sale of personal data (we do not sell personal data). To exercise these rights, contact us using the information below; we will respond within one month.

GDPR Data Protection Rights

If you are located in the EU/EEA, you have the right to access, correct, erase, restrict, or object to our processing of your personal data, and the right to data portability. To exercise these rights, contact us using the information below; we will respond within one month.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective immediately upon posting to this page, and the “Effective Date” above will be updated accordingly.

Contact Us

Questions about this Privacy Policy can be directed to:

The Elm Estate (G-4CE Chism House, LLC) Phone: (775) 384-9081 Email: info@theelmestate.com